Privacy Policy

Privacy Policy - Botanic Building Supplies

At Botanic Building Supplies, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website and services. By using our website and services, you consent to the practices described in this policy.

Information We Collect:

We collect personal information that you provide to us directly, including but not limited to:

• Contact information (name, email address, phone number)
• Billing and shipping addresses
• Payment information
• Order history and preferences

Additionally, we may collect certain non-personal information automatically when you interact with our website, such as your IP address, browser type, operating system, and browsing behaviour.

How We Use Your Information:

We use your personal information for the following purposes:

• Process and ful-fill your orders
• Provide customer support and respond to inquiries
• Improve and personalise your shopping experience
• Send order updates, promotions, and newsletters (with your consent)
• Analyse website traffic and user behaviour to enhance our services

Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our website, conducting business, or providing services to you. These partners have agreed to keep your information confidential and secure.

We may also disclose your information when required by law or to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users or others.

Your Choices:

You have the right to access, update, or delete your personal information. You can manage your preferences for receiving communications from us, including opting out of promotional emails.

Data Security:

We implement appropriate technical and organizational measures to ensure the security of your personal information. While we strive to protect your data, no transmission over the internet or electronic storage method is completely secure. We cannot guarantee the absolute security of your information.

Cookies and Tracking:

We use cookies and similar tracking technologies to improve your browsing experience and gather information about how you use our website. You can adjust your browser settings to manage cookies and tracking preferences.

Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has provided us with personal information, please contact us.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website, and the revised version will be effective immediately upon posting.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact our Privacy Officer at +353 1 8360995

Effective Date: 07/07/2025